We will discuss how to transform the challenges of the new reality into sustainable growth amid regulatory pressure and a lack of trust.

Moderator: Ilya Plisov - Board Member of the Union of Auto Services, Deputy CEO at EuroAuto

Key Topics:

• Aftermarket market analytics
• Supply chains and the “new rules of the game”
• Quality and origin: from labeling to “China”
• Consumer 2026: the battle for loyalty
• Data analytics and Private Labels
• Marketplaces: a threat or an opportunity?

Speakers:

• Ilya Plisov – Board Member of the Union of Auto Services, Deputy CEO of EuroAuto network
• Andrey Serebryakov – Deputy CEO of Canavara Logistic LLC
• Dmitry Medvedev – Head of Private Label Division at Komtrans LLC
• Vladimir Grimaylo – Expert of the Coordinating Council for the Development and Security of Electronic Commerce under the Civic Chamber of the Russian Federation
• Olga Solovyeva – Member of the Partner Relations Committee of the Union of Auto Services, CEO of OLGA LLC
• Vitaly Kravets – Managing Director of INDEX analytical agency

Moderator: Viktor Boyko – head of the event management and advertising committee at the Union of Auto Services

Key topics:

• «Chestny znak» mandatory labeling
• Artificial intelligence for managers
• Tools and specifics of heavy-duty vehicle repair

Speakers

• Ilya Nikolin – board member of the Union of Auto Services, CEO of the Reaktor network, Novosibirsk
• Ilya Plisov – board member of the Union of Auto Services, deputy CEO of the EuroAuto federal network
• Oleg Ivakhnov – board member of the Union of Auto Services, CEO of Remservis, Tolyatti

Moderator: Natalya Vaganova – board member of the Union of Auto Services, owner of the AVTOritet service center (Yaroslavl), organizer of the Nadezhny Avtoservis project

Key topics:

• auto service management: key control points for a manager
• legal aspects of auto service operations: 2025 changes
• auto service marketing in 2026
• business promotion: leveraging business associations to grow your company
• implementing new KPIs and establishing training plans
• EuroAuto network practice: a comparison of 70 service centers by digital training metrics, service quality, and financial results; identifying growth areas through LMS data, NPS/reviews, and audits

Speakers:

• Natalya Vaganova – board member of the Union of Auto Services, owner of the AVTOritet service center (Yaroslavl), organizer of the Nadezhny Avtoservis project
• Sergey Petrov – automotive expert, technical trainer
• Alexander Krasnov – business development director at Jaky.ru
• Anna Kositsyna – member of the Union of Journalists of Russia, writer, author of the book "ABC of Business Promotion in Media", press secretary for the Moscow region branch of OPORA RUSSIA
• Nikita Shavlovsky – head of the EuroAuto Academy
• Kirill Pichugin – head of the Shacman academy

Block 1. "No clients, but hang in there"
what to consider in the current sto market and how to turn problems into opportunities?

Block 2. "This no longer works"
how to urgently transform business processes in commercial vehicle service to stay ahead of the competition?

Block 3. "Service as a breadwinner 2026"
new ways to monetize service in the current market and how much it actually can and should earn?

Case studies: analysis of fresh commercial vehicle service cases in 2026.

Speaker:
Vladimir Krasnobryzhiy – leading business trainer, specialist in increasing enterprise profitability

Block 1. The market is falling: the weak leave, the strong take their clients
how to stay afloat in these conditions and grow while your competitors are failing?

Block 2. The “rational” client and what to do about it?
crisis: a time for clients to save is a time of opportunity for you. how to restructure your client relations?

Block 3. Money doesn’t disappear in a crisis — it goes to those who know how to sell
how to provide service advisors with the most relevant training. case studies. in a crisis, the best service advisors win.

Block 4. Those who act faster than the rest make millions
how to put artificial intelligence to work for your auto service?

Speaker:
Roman Gulyaev – business trainer, owner of the EuroAuto service center (Kaluga)

Key topics:

• Attention has become the scarcest resource
• Advertising no longer sells — it triggers research
• Performance marketing scales demand but doesn’t create it
• Content, trust, and personal brands are becoming the foundation of growth

Speaker:
Oleg Bachmanov – marketing director at FIT SERVICE

Large conference organised by one of Russia's leading auto parts distributors.

Moderator: Alexander Ukhov – head of the AUTOKOM Academy, leading trainer-consultant

Key topics:

1. Key aspects of commercial vehicle service

• Real labor hour cost: it's time to revise prices
• The spare parts warehouse as an auto service "black hole"
• Reviewing key metrics: increasing margins by 15% and structuring client flow

Speaker: Igor Churbanov – former business development director at "Business Auto" and "Dhollandia Russia", founder of the "Pro gruzovoye STO" community

2. Corporate fleet management automation

• Challenges of manual corporate fleet management
• IT solutions available today: market overview and the FIT FLEET product
• Real-world implementation cases

Speaker: Olga Krasilnikova – head of B2B products at FIT SERVICE

3. Made in "Zapchastistan": spare parts manufacturing realities

• Quality at Chinese factories: from artisanal workshops to professionals
• Private labels and remanufactured parts: risks, quality control, and warranty
• "Made in China" is not a verdict, but an invitation to detailed inspection

Speaker: Artem Berezin – technical expert at NPK Avtopribor, head of training at TD Kolchuga Avto

4. Auto chemicals without rules: why the market is open to counterfeits

• Why Russian quality standards often serve as a legal cover for counterfeit products
• High margins vs. reputation: what price does a service station truly pay for a cheap product with "acceptable" quality?
• How high-quality technical fluids boost client loyalty and turn a simple replacement into complex expertise, increasing ticket size and reputation

Speaker: Ilya Karpov – commercial director at "Tosol-Sintez"

5. Private labels in tenders and contracts: quality standardization as a competitive advantage

• What is actually being sold as OEM?
• Noname vs. Private Label (PL): who is stronger?
• How to win the price war?

Speaker: Andrey Kochetkov – head of the "truck parts" division at TopCover, Amtel LLC

Moderator: Vitaly Kravets - managing director of INDEX analytical agency

Key topics:

• Lubricants market trends
• Consumption volume and development potential
• Consumer behavior: car owners
• Pricing and assortment at the distribution level
• Labeling: «chestny znak»
• Logistics
• Field testing of engine oils