International Trade Fair for Spare Parts, Automotive Aftersales Market and Service
May 28–31, 2024 |Crocus Expo, Moscow
RU
RU

CTO Forum 2024

Pavilion 3 Hall 13 stand 13-252

CTO Forum 2024

SCHEDULE

Tuesday, May 28

10:30 – 12:30
The topic is under approval

Organising partner: Coyuz Avtoprom Severo-Zapad
13:00 – 14:00
Plenary discussion: Domestic production of auto components as the locomotive of the country's automotive industry.
Organising partner: RASTO
14:00 – 15:00
Plenary discussion: Industry order for personnel: transformation of vocational training
Organising partner: RASTO
15:30 – 18:00
The topic is under approval
Organising partner: Fitservice

Wednesday, May 29

10:00 – 16:00
Conference "Car service today. Let's look at different models"
Organising partner: Groupauto
Owners and managers of car service centers in the Russian Federation will tell you how they run their business and how they make money. They will share their tools and examples. Three different models that give economic results.
10:00 – 11:00
Business model. Case No. 1.
  • Schedule/Processes/Key Services/Motivation/Warehouse/Software/Profit
11:00 – 12:00
Business model. Case No. 2
  • Schedule/Processes/Key Services/Motivation/Warehouse/Software/Profit
12:00 – 13:00
Business model. Case No. 3.
  • High markup and customer loyalty – myth or reality?
14:00 – 15:00
How not to give a discount and keep the client loyal?
Speaker – Alexander Ukhov, head of the GROUPAUTO Academy
    15:00 – 16:00
    The EVERYCAR project as a tool to support the industry.
    Speaker – Vladimir Minenko, head of the EVERYCAR network

      Thursday, May 30

      10:30 – 15:00
      The topic is under approval
      Organising partner: AUTOSTAT
      15:30 – 18:00
      The topic is under approval
      Organising partner: Pravilnyy avtobiznes

      Friday, May 31

      10:30 – 14:30
      The topic is under approval
      Organising partner: «EC SMART»